Jili bat's Privacy Policy – Your Data Protection

Jili Bat ("we", "us", or "the Platform") is one of Bangladesh's most trusted online gaming platforms. We believe your privacy should be fully protected whenever you use our services. This Privacy Policy ("Policy") sets out clear guidelines governing how Jili Bat collects and manages information about our users ("you").

This Privacy Policy applies to all jili bat services, websites, mobile applications, and any other digital channels. The policy is updated periodically, so we encourage you to review it from time to time. It takes effect from the "Effective Date" stated at the end of this policy.

Jili Bat collects certain information to provide you with the best gaming experience. This falls into two categories — information you provide directly and information collected automatically as you use the platform.

Information you provide during registration is stored directly in our system in encrypted form. Your password is never stored in plain text — it is always kept as a hash. Without collecting this information, we would be unable to provide you with a safe and quality service.

Jili Bat uses your information only for specific, legitimate purposes. We will never use your data for anything you have not consented to. The main purposes are outlined below.

• Account Management: Your personal details are used to complete the registration process, verify login activity, and maintain the security of your account.
• Payment Processing: Financial information is used to process deposits and withdrawals and to prevent financial fraud.
• Customer Support: Your contact details are used to resolve issues and provide support.
• Promotions & Offers: Usage data is used to send you relevant bonuses and promotions tailored to your preferences.
• Responsible Gaming: Gaming data is analyzed to identify problematic gaming behavior and provide appropriate support where needed.
• Legal Compliance: Information is used to comply with applicable laws and regulations.
• Platform Development: Analytical data is used to improve your gaming experience and develop new features.

Jili Bat does not share your personal information with unauthorized third parties. However, in certain circumstances, limited sharing may occur. In every case, we share only the minimum information necessary.

• Payment Processors: Necessary information is shared with payment partners such as bKash, Nagad, and Rocket to process transactions. Each partner operates under their own privacy policy.
• Legal Authorities: Information may be shared with government authorities in response to court orders, investigations, or legal obligations.
• Technology Partners: Limited information may be shared with technology service providers for platform operations, and they are bound by strict confidentiality agreements.
• Fraud Prevention: If money laundering or fraud is suspected, relevant information may be disclosed to the appropriate law enforcement authorities.

If any part of the company is sold or merged, your information may be transferred to the new entity. You will be notified in advance, and this Privacy Policy will continue to apply.

Jili Bat uses cookies and similar technologies to enhance your experience on the website. Cookies are small text files stored in your browser. They keep you logged in across visits and remember your preferences.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Performance Cookies: Helps us understand which parts of the site are most visited. Collects anonymous data only.
• Functional Cookies: Remembers your language preference and personalized settings.
• Analytics Cookies: Used to analyze site traffic, but does not identify you personally.

Jili Bat uses industry-leading technology and practices to protect your data. Our security team is active 24/7 and responds immediately to any suspicious activity.

• SSL/TLS Encryption: All communication between you and our servers is secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): OTP-based verification is available to add an extra layer of security to your account.
• Firewall Protection: An advanced firewall system protects the platform against DDoS and other cyber attacks.
• Regular Security Audits: Third-party experts conduct regular security audits of our systems.
• Employee Training: All our employees undergo strict data protection training.
• Incident Response Plan: A detailed response plan is in place to handle any security breach immediately.

Keep in mind, though, that no one can guarantee 100% security on the internet. You also play an important role in keeping your account safe — use a strong password, never share it with anyone, and always log out after using an unfamiliar device.

Jili Bat retains your information only for as long as necessary. Each category of data has its own retention policy, determined based on legal requirements and business purposes.

If you request that your account be closed or deleted, we will remove your data in accordance with the timelines above. However, certain information may need to be retained for a specified period due to legal obligations.

As a Jili Bat user, you have several important rights regarding your own data. We fully respect these rights, and you may exercise them at any time.

To exercise these rights support@jilibat.app-. We generally respond to requests within 30 days. For complex cases, an additional 30 days may be required, and you will be notified accordingly.

Jili Bat strictly prohibits anyone under the age of 18 from accessing the platform. We never knowingly collect personal information from minors.

• Date of birth is verified at registration, and accounts cannot be created for anyone under 18.
• Age verification is a mandatory step in the KYC process.
• If we become aware that a minor's data has been collected, we will immediately close the account and delete the information.
• If parents have any concerns, support@jilibat.appto get in touch with us.

Jili Bat may update this Privacy Policy from time to time. Changes may be made in response to legal requirements, new services, or technical improvements. For significant updates, we will notify you via email or through the platform.

Any changes to this policy take effect on the date they are published. Continuing to use the platform after such changes means you accept the updated policy. We recommend checking this page from time to time to stay informed.

• The "Last Updated" date at the top of the page is revised with each update.
• Users are notified 30 days in advance of any major changes.
• Contact support for access to previous versions.